How Can We Help?

You can book directly through our website by selecting your desired package and following the booking process. Alternatively, you can contact our customer service team for assistance with your booking.

We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and mobile payments. All transactions are secure and encrypted.

Cancellations made more than 30 days before departure receive a full refund. Between 15-30 days, we offer a 50% refund. Cancellations within 14 days of departure are non-refundable but may be credited toward future travel.

Yes! Our travel experts can create personalized itineraries based on your interests, budget, and schedule. Contact us to discuss your dream Ethiopian adventure.

We recommend packing lightweight, breathable clothing for daytime, warmer layers for evenings, comfortable walking shoes, sun protection, and any personal medications. A detailed packing list will be provided after booking.

Basic travel insurance is included in all our packages, covering medical emergencies and trip interruptions. We recommend purchasing additional coverage for cancellation protection and personal belongings.